Privacy Policy

This Privacy Policy is aligned with the Personal Data Protection Act, 2022 (United Republic of Tanzania) and applicable regulations issued by the Personal Data Protection Commission (PDPC).

Effective Date: 15 December 2025

SMART SALE POS respects your privacy and is committed to protecting your personal and business information.

1. Information We Collect

In compliance with Tanzanian data protection laws, we may lawfully collect and process the following categories of data:

  • Personal identification data (name, phone number, email address)
  • Business and transactional data (sales records, inventory, EFD-related data)
  • Account credentials and access logs
  • Device, IP address, and technical usage data

2. How We Use Information

We use collected data to:

  • Provide and maintain the Services
  • Process transactions and reports
  • Improve system performance and user experience
  • Communicate updates, support, and service notices
  • Comply with legal obligations

3. Lawful Data Sharing and Disclosure

We do not sell personal data. Data may only be shared:

  • With authorized service providers and payment processors under strict confidentiality agreements
  • With regulatory authorities when legally required
  • To protect legal rights, prevent fraud, or ensure system security

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. Data Retention and Localisation

  • Data is retained only for as long as necessary to meet business, legal, and regulatory obligations in Tanzania.
  • Certain business and transaction records may be retained as required by tax, EFD, or financial regulations.
  • Where required by law, data may be stored or mirrored within Tanzania.

6. Data Subject Rights (Tanzania)

Under the Personal Data Protection Act, 2022, you have the right to:

  • Be informed about the collection and use of your personal data
  • Access your personal data held by SMART SALE POS
  • Request correction or updating of inaccurate data
  • Object to unlawful processing of personal data
  • Request deletion or restriction of processing, where legally permitted

Requests may be submitted via the contact details below.

7. Cookies

Our website may use cookies to improve functionality and user experience. You may disable cookies in your browser settings.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website.

10. Contact Us

For privacy-related inquiries:

  • Email: info@smartsale.co.tz
  • Phone: +255767053250, +255759929809
  • Website: www.smartsale.co.tz